How to Schedule An Appointment

You can schedule an appointment by:

For immediate appointment requests, please call the Centralized Contact Center or show up at the Primary Care Clinic reception.

Planning for Your Appointment

If this is your first visit, please bring any medications you are currently taking. If the patient is a child (under 18 years), bring their available medical reports and immunization records and make sure that they are accompanied by a guardian.

Primary Care Pharmacy

You can ask medication questions of your pharmacist in a semi-private and relaxed setting.

Saudi Aramco employees can request a refill for their medication prescription by calling the Centralized Contact Center or online through MyChart - Your online patient portal.

Patient Relations & Medical Liaison Office

Patient Relations assists registered patients with their health care-related concerns.

The Medical Liaison Office offers assistance with obtaining copies of patient information, records, blood group certificates and immunization certificates.

Contact Patient Relations and Medical Liaison Office

Patient Relations

  • PatientRelations@JHAH.com
  • Call the Centralized Contact Center (CCC), option six
  • Visit the Abqaiq Primary Care Patient Relations' Office

Medical Liaison Office

  • MLO@JHAH.com
  • Call the Centralized Contact Center (CCC), option five
  • Visit the Abqaiq Primary Care Medical Liaison Office


An Adult & Pediatric Immunization Room is located in the Group 2 Corridor in our Primary Care Clinic.

In our Immunization Room JHAH registered patients receive their vaccinations and are offered any needed travel vaccinations.

Health Education / Nurse Clinic

Our Health Education / Nurse Clinic offers our patients education and guidance to support them in achieving their physician-directed health management goals.

Our Health Education Referral service is handled through referral by physician, care coordinators, nurses and pharmacists. Patients may self-refer by booking an appointment in the Primary Care Clinic main reception or by calling the Centralized Contact Center.

Access to Speciality Clinics

If your care need further specialized investigation or speciality clinics that are not available in Abqaiq, you will be referred to JHAH Dhahran speciality clinics.

Nurse Care Line

The Nurse Care Line is a telephone service to answer questions about your health and offer advice.

  • Call the Nurse Care Line at 800-305-444, option 3
  • Staffed by Arabic and English speaking nurses
  • Open 7:30 a.m. to 3 p.m. Sunday through Thursday
The Nurse Care Line: What You Need to Know

Abqaiq Primary Care Clinic

Clinic Opening Hours

Sun - Thu: 7 a.m. - 4 p.m.

Centralized Contact Center (CCC)

In Kingdom 800-305-4444
Out of Kingdom +966-13-877-3888

Find My Doctor

Find your Primary Care Physician in our Physician Directory.