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MyChart Support

MyChart FAQs
How to request or grant access to a medical record
How to add medical appointment to your calendar

If you need help signing up for MyChart, or would like to ask a question, call:
800-305-4444 ( 013-877-3888 out-of-Kingdom) and select option 8.

For general customer service concerns, email: PatientRelations@JHAH.com, or call: 800-305-4444 and select option 6.

MyChart app for Apple iOS Devices (iPhones and iPads)

The JHAH MyChart application is available for download on Apple iOS devices from the Apple App Store.


MyChart app for Android Devices

In compliance with Saudi Aramco IT Security, the JHAH MyChart application is currently only available for download on Apple iOS devices (iPhones and iPads).

The JHAH MyChart application is not available for Android devices, you can access your MyChart account via your web browser on these devices.