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Learn more:

MyChart FAQs
How to request or grant access to a medical record
How to add medical appointment to your calendar


MyChart Help Desk

If you need help signing up for MyChart, or would like to ask a question, email: MyChart@JHAH.com, or phone: 800-305-4444 ( 013-877-3888 from mobiles or out-of-Kingdom) and select Option 8.

Your patience is appreciated and we will do our best to serve you.

If you have a customer service concern, please contact Patient Relations by emailing: PatientRelations@JHAH.com, or calling 800-305-4444 and selecting Option 6.

MyChart app for Apple iOS Devices (iPhones and iPads)

The JHAH MyChart application is available for download on Apple iOS devices from the Apple App Store


MyChart app for Android Devices

In compliance with Saudi Aramco IT Security, the JHAH MyChart application is currently only available for download on Apple iOS devices (iPhones and iPads).

The JHAH MyChart application is not available for Android devices, you can access your MyChart account via your web browser on these devices.