Care Support Lines | Johns Hopkins Aramco Healthcare
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Care Support Lines

Call for care support

Whether you need someone to talk to about specific health issues, if you are looking for answers to medical or emotional health questions related to COVID-19, or if you are in need of care support related to domestic abuse, our professionally trained care experts at Johns Hopkins Aramco Healthcare (JHAH) are here to help. All calls will remain confidential.

Domestic Abuse

Domestic Abuse Support Line

The JHAH Domestic Abuse Support Line is a provisional service, established during the current public health emergency. The stress and restrictions triggered by COVID-19 have resulted in an increase in domestic abuse and violence. 

Professionally trained JHAH staff are available to offer support and counseling to people experiencing domestic abuse.

Call 013-870-1920 7 a.m. to 4 p.m., Sunday to Thursday. No service during weekends and holidays. 

Mental Wellbeing and Emotional Health

Emotional Help Line

This confidential service is available to all Saudi Aramco and JHAH employees, and their family members.

This service is to help you address your stressors, feelings, thoughts, and worries.

If you need further support, you may be referred for additional services or to alternative resources best suited to help you.

In case of an emergency, please visit or call your nearest Emergency Department.

Call the Emotional Help Line at 013 870 1919

The Emotional Help Line is available Sunday to Thursday, 7 a.m. to 4 p.m.
Holidays and weekends, 9 a.m. to 7 p.m.

Virtual Visits

MyChart Video Visit

MyChart Video Visit is a virtual, face-to-face, consultation with your doctor. Booking a Video Visit is as easy as booking a regular appointment in MyChart. Learn how to set up a Video Visit ›

MyChart Video Visit

MyChart Video Visit is a virtual, face-to-face, consultation with your doctor. Booking a Video Visit is as easy as booking a regular appointment in MyChart. Learn how to set up a Video Visit ›

Telephone Visit

With a Telephone Visit, your doctor will call you directly. Should you require specialist treatment, we will coordinate your visit with your specialized doctor. Learn how you book and attend a Telephone Visit ›

Telephone Visit

With a Telephone Visit, your doctor will call you directly. Should you require specialist treatment, we will coordinate your visit with your specialized doctor. Learn how you book and attend a Telephone Visit ›

MyChart Video Visit

MyChart Video Visit is a virtual, face-to-face, consultation with your doctor. Booking a Video Visit is as easy as booking a regular appointment in MyChart. Learn how to set up a Video Visit ›

Telephone Visit

With a Telephone Visit, your doctor will call you directly. Should you require specialist treatment, we will coordinate your visit with your specialized doctor. Learn how you book and attend a Telephone Visit ›

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