JHAH WhatsApp Self Services

Need an easy and fast way to manage your healthcare appointments or get quick answers to your questions? With JHAH WhatsApp, you can now handle it all, anytime, anywhere, 24/7.

This hassle-free service lets you manage your healthcare needs quickly—whether you're at home, at work, or on the go. JHAH WhatsApp puts healthcare right at your fingertips.

JHAH WhatsApp Services

If you have an active MyChart account, you can:

• Reschedule or cancel primary care appointments
• Update your contact details in MyChart
• View your upcoming appointments

JHAH WhatsApp also helps you:

• Get step-by-step guides to activate your MyChart account
• Receive fast responses to general inquiries, including:
• Working hours
• Virtual appointment support (e.g., missed calls, late attendance)
• Lab-related questions
• Access information about Medical Liaison Office services:
• Request medical reports via MyChart
• Get your immunization report
• View sick leave through Sehhaty
• Check office hours

No waiting, no complications—just simple, accessible healthcare.

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Important Notes

• This service is currently automated via a chatbot.
• To speak with a JHAH representative, call 800-305-4444.
• Appointment management is available only for active MyChart accounts.

With our new WhatsApp Self Services, managing your health has never been more convenient.

We're here to assist you, anytime, anywhere.

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