Patient Relations
Recently the new Dhahran Children’s Medical Center opened moving pediatric primary care and pediatric specialist care into one convenient location.
This move, while appears simple on the outside, was the work of an institution-wide team at Johns Hopkins Aramco Healthcare (JHAH), coming together to create a Center that would provide a better experience for our young patients and families.
Importantly, this project highlights the behind-the-scenes work that ensures that all our facilities and services remain safe and deliver high-quality care.
At JHAH, Patient Safety is a Core Competency and our top priority. We embed patient safety including detailed risk assessments into all our projects, service enhancements and operations so our patients never have to worry and can be confident and trust completely in the care delivered at JHAH.
For the Dhahran Children’s Medical Center, the Quality and Patient Safety (QPS) Risk Management team collaborated closely with each service relocating to the Center. They also worked with all teams moving to the new location, including facilities and support services to ensure a seamless transition to the new location maintaining optimal patient care. This approach ensured building readiness and enabled us to uphold our rigorous safety standards.
“I can say without reservation that the new medical center provides our pediatric care providers with a facility and all of the equipment they need to provide outstanding care,” said Dr. Hanan Shaikh, Chair, Women & Child Health. “For our patients, it is an environment designed to make their healthcare experience more comfortable and less stressful.”
You can book the next appointment for your child in MyChart or by calling 800-305-4444.
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